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Hotel name: Four Seasons Hotel Hangzhou at West Lake

Address: 5 Lingyin Road , Xihu, 310013 Hangzhou, China

City: Hangzhou

Country: China

Description: Featuring free WiFi, a restaurant and a playground, Four Seasons Hotel Hangzhou at West Lake offers accommodations in Hangzhou.

Save money: *Get up to 25% off your stay depending on the days of the week you book your room, the duration of your stay, the current availability of the room, the season of the year, and other factors

Promotion code details: No coupon or promotion codes are currently required to save money (any available discount will be automatically applied)

Property description (rooms, rates, deals & more)

One of our top picks in Hangzhou – and a guest favorite.

Featuring free WiFi, a restaurant and a playground, Four Seasons Hotel Hangzhou at West Lake offers accommodations in Hangzhou. The hotel has a sun terrace and views of the lake, and guests can enjoy a drink at the bar. Private parking is available on site.

Every room at this hotel is air conditioned and is fitted with a TV with satellite channels. Some rooms include a sitting area for your convenience. You will find a coffee machine in the room. Each room is fitted with a private bathroom. For your comfort, you will find bathrobes, slippers and free toiletries.

There is a 24-hour front desk, an ATM and a gift shop at the property.

Free use of bicycles is available at this hotel and the area is popular for biking. The hotel also provides car rental. The nearest airport is Hangzhou Xiaoshan International Airport, 18 miles from the property.

Xihu is a great choice for travelers interested in tranquillity, nature walks and high tea.

Brief reviews (in English and other languages)

Water battle was so cool during hot summer days. Fun explore activities for bigger kids. Great for family. Jin Sha restaurant is GREAT!!

Large room, comfortable bed, beautiful bathroom, private garden, view on to trees, peaceful, very good food, excellent care from staff, notably from the ‘concierge’ team, who helped me to organise outings and visits and made me feel almost like a friend, rather than a customer. Fabulous early morning boat trip organised for me on the nearby West Lake.

Consistency of the top notch hospitality across the brand and the nice bed guarantee a great sleep. I felt fully recharged even after a 4-hour-sleep.

Service: perfect. Concierge very efficient and empathic. Excellent chinese restaurant. Breakfast: my daughter asked for something there was not on the menu; they managed to prepare it for her. Spa and swimming pool: fantastic.

Appreciated the hotel’s prompt respnse to my enquiry emails. The deluxe room was spacious and grand. The bed was comfortable and there were different kinds of pillows to choose from. A great experience indeed.

A memorable stay – the Four Seasons personal touch and the quality of service are impressive. My husband and I are celebrating a special occasion and we chose to stay at the Four Seasons Hangzhou and Hong Kong. Both properties are beautiful with excellent locations. The staff really go out of their ways to delight with very personalised service, including surprising us with champagne accompanied by handwritten notes in our room. We will definitely be back.

The traditional Chinese styled buildings and gardens are fantastic. We had a private garden to ourselves with superb views. Staff is always providing services at the highest standards. Always so helpful and attentive. I even asked about whether we are able to watch the Olympics final badminton single and the staff provided us with a note re which channel to watch. The cleaning staff folded our clothes and provided the types of fruits according to our liking. Superb experience. The Chinese restaurant is out of the world too, definitely worth a visit, surrounded by excellent Chinese garden.

Beautiful hotel, fantastic location, excellent service

Gardens, lake and architecture of the hotel buildings offer a sanctuary for city dweller like me. Fantastic room and dining experiences in WL Bistro and Jin Sha.

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Final review & details for this lodging

Booking your stay: When you got to book your room at this hotel, you can also see reviews that other people have left on it. This will help you be even more confident that you are making a good choice.

Travel Help Guru reference #: travelhelpgurua1v5680