This Whistler property features 6 restaurants and lounges. A sauna and an outdoor hot tub offer guest relaxation. Free Wi-Fi is offered in all guest rooms. Whistler Village Gondola is 5 minutes' walk away. A flat-screen TV is provided in each room at The Crystal Lodge. A refrigerator and tea- and coffee-making facilities are included. Guests can enjoy free local calling. A variety of dishes are featured at the on-site restaurants at Whistler Crystal Lodge and Suites. Options include steak and Italian specialties. After a long day, guests at the Crystal can relax at the on-site salon and spa, or get re-energized in the 24-hour fitness room. An outdoor heated pool is also on site. Whistler Golf Club is 3 minutes' walk away. Whistler Conference Centre is 140 m from The Crystal Lodge.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Whistler Village Gondola - 200 yards
  • Excalibur Gondola - 250 yards
  • Fitzsimmons Express - 250 yards
  • Magic Chair - 650 yards

Property highlights

Situated in the real heart of Whistler, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 sofa beds
and
1 large double bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.6
Free WiFi
9.0
High score for Whistler
Select topics to read reviews:

See what guests loved the most:

  • Davor
    Canada Canada
    Everything about the hotel was phenomenal! Location, cleanliness, room comfort, the staff, and pretty good value for money relative to what else is available in Whistler.
  • Judith
    United Kingdom United Kingdom
    Great Location, super convenient for shops, eating out, gondolas etc. Staff very helpful and friendly. Stayed in loft suite with two adults and three teens, kitchen area really handy and fairly well equipped.
  • Arthur
    Canada Canada
    The location was great. Staff was amazing Beds were comfortable.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Italian • Local • International

Facilities of The Crystal Lodge
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
Bedroom
  • Wardrobe or closet
  • Alarm clock
Room Amenities
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed on request. No extra charges.
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Temporary art galleries
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Off-site
  • Table tennis
  • Billiards
  • Games room
  • Skiing
  • Fishing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs CAD 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Board games/puzzles
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Private entrance
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Filipino

House rules

The Crystal Lodge takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Free! Pets are allowed on request. No extra charges.

Mastercard Visa American Express Cash is not accepted The Crystal Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking 9 rooms or more, an initial deposit of the first night for each room plus tax is required and is non-refundable. The remaining balance will be processed 30 days prior to arrival.

If the group cancels more than 30 days prior to arrival, the initial deposit shall be forfeited. If the group cancels within 30 days of arrival, all reservations will be non-refundable.

Please note that we are a dog-friendly hotel, and we accept up to two dogs at this property; any additional dogs are charged at $150 per dog per stay.

Self-parking is CAD $25 plus tax per vehicle, and valet parking is CAD $30 plus tax per vehicle.

Please note that guests must be 21 years of age or older to check in; over holiday weekends, guests must be 25 years of age or older to check in. (This restriction also applies during Victoria Day weekend.)

A valid ID is required. Please contact the hotel for further details.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about The Crystal Lodge

  • The prices at The Crystal Lodge may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Crystal Lodge is 350 yards from the centre of Whistler. All distances are measured in straight lines. Actual travel distances may vary.

  • The Crystal Lodge has 1 restaurant:

    • Restaurant #1

  • The Crystal Lodge offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Fishing
    • Canoeing
    • Golf course (within 3 km)
    • Horse riding
    • Live music/performance
    • Spa/wellness packages
    • Temporary art galleries
    • Spa facilities
    • Live sport events (broadcast)
    • Fitness
    • Swimming Pool

  • Check-in at The Crystal Lodge is from 16:00, and check-out is until 11:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Crystal Lodge on this page.

  • Room options at The Crystal Lodge include:

    • Double
    • Family
    • Quadruple
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.