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Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Located in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, mini-bar and electric kettle.The private bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business center.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
9.1
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Moh
    United States of America United States of America
    Location was very convenient for shopping and sightseeing activities. Staff went above and beyond in helping out on everything.
  • Algirdas
    Denmark Denmark
    We stayed one night. Location was very convenient. Staff was also very friendly and helpful. Let us keep our luggage even we checked out the night before and went on cruise. Breakfast was also decent with a good view. Overall, enjoyable stay for...
  • Uvi_kb
    India India
    The location of the hotel - The location is accessible to all the corners of the hanoi old Quater area.

Hotel area info

Amenities of Serene Boutique Hotel & Spa
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Elevator
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Vietnamese
  • Chinese

House rules

Serene Boutique Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
7+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club Cash Serene Boutique Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Reservations made for stay until 31 December 2018, guests are entitled to:

- 30% discount on spa service

- a VND 100,000 voucher for food & beverages

FAQs about Serene Boutique Hotel & Spa

  • The prices at Serene Boutique Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Serene Boutique Hotel & Spa is 0.6 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Serene Boutique Hotel & Spa include:

    • Double
    • Twin/Double
    • Family
    • Twin
    • Suite

  • Serene Boutique Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Cycling
    • Back massage
    • Walking tours
    • Head massage
    • Tour or class about local culture
    • Foot massage
    • Spa/Wellness packages
    • Full-body massage
    • Bike tours
    • Neck massage
    • Cooking class
    • Hand massage
    • Couples' massage

  • Guests staying at Serene Boutique Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go

  • Check-in at Serene Boutique Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.